STANDARD TERMS AND CONDITIONS OF SALE

Terms and Conditions of Use

1. Legal Notice

This site is owned by:

- ElieDev S.U.R.L. (hereinafter, "Eliedev")

- NIT: 50004102987

- Registered and social address: Oquendo 354, entre San José y San Rafael, CP-10200, Centro Habana, La Habana, Cuba

- Teléfono: +(53) 59873426

This document establishes the Terms and Conditions that govern the use of the website www.eliedev.com and the purchase of products or services through it. By using this website, you agree to be bound by these Terms and Conditions.

2. Terms of Use

The access and use of this website is the sole responsibility of the user, who agrees to use the services and content appropriately and not to employ them for illegal activities..

By using this website and placing orders through it, you declare:

- Be over 18 years old and have the legal capacity to enter into contracts.

- Provide accurate information about your email, postal address, and other contact details.

- Use this website only to make legally valid inquiries or purchases.

- Do not place false or fraudulent orders.

3. Purchase Process or Service Request

To make a purchase or request services, the user must follow these steps:

1. Create an account.

2. Select the desired product or service.

3. Add to shopping cart .

4. Review and confirm the order .

5. Make the payment using the available methods.

6. Receive the order confirmation.

4. Payment Methods

The accepted payment methods are:

- Credit/Debit Card

- Bank transfer

- Cash

All payments are protected by standard security measures.

5. Shipping and Delivery

Orders will be delivered within three (3) to five (5) business days. Shipping costs may vary depending on the destination region and the quantity of products ordered. For more information, please refer to our Delivery Policy.

6. Return and Refund Policy

The user has the right to withdraw from the contract before receiving the order, by notifying within 24 hours. The products must be returned in perfect condition. The refund will be processed within seventy-two (72) hours from the receipt of the return. For more information, please consult our Return Policy..

7. Data Protection

In compliance with the GDPR, users' personal data will be processed in accordance with our Privacy Policy. The user has the right to access, rectify, and delete their data, among other rights.

8. Cookie Policy

For more information, please see our Cookie Policy.

9. Intellectual Property

All content on the website is the exclusive property of Eliedev or the holder of the corresponding intellectual property rights. Reproduction, modification, or use is prohibited without the prior and express written consent of Eliedev or the rights holder.

10. Limitation of Liability

Eliedev is not responsible for direct or indirect damages resulting from the use of the website. Eliedev's liability will be limited to the amount of the order paid by the user..

11. Fraud Control

Eliedev maintains a zero-tolerance policy towards any manifestation of fraud. Eliedev reserves the right to suspend or cancel orders in case of suspected fraud..

12. Modification of Terms and Conditions

Eliedev reserves the right to modify these Terms and Conditions at any time. Changes will be notified to users by posting them on the website..

13. Applicable Law and Jurisdiction

Property Retention

ElieDev S.U.R.L. - Intellectual Property

The set of trademarks, whether figurative or not, as well as all illustrations, images, logos, and any content present on the website (including, but not limited to, the General Terms of Use) are and will continue to be the exclusive property of ElieDev S.U.R.L. or the holder of the corresponding intellectual property rights.

Reproduction, modification, or total or partial use of such trademarks, illustrations, images, logos, or any other content from the website is prohibited for any reason and in any medium, without the prior and express written consent of ElieDev S.U.R.L. or the holder of the corresponding intellectual property rights. The above provision shall also apply to copyrights, designs, models, as well as patents present on the website.

Limitation of Liability

ElieDev S.U.R.L. shall not be held liable for the obligations established in these General Terms of Use when the breach of such obligations is attributable to acts of third parties, even when such events are foreseeable, due to the fault of the CLIENT, or due to the occurrence of a force majeure circumstance, as defined in the applicable jurisdiction, or any other circumstance that reasonably escapes the exclusive control of ElieDev S.U.R.L..

The information available on the website is provided without any warranty, either implied or express, regarding its completeness, accuracy, timeliness, non-infringement, availability, reliability, or integrity of the data, products, accessories, or services appearing on the website or regarding their suitability for the use that the CLIENT intends to make of them. ElieDev S.U.R.L. disclaims all liability for direct and indirect damages, foreseeable or not, suffered as a result of the use of the website. If ElieDev S.U.R.L. is found liable for damages suffered by the CLIENT, attributable solely to the execution of the order, such liability will be limited to the amount of the order that the CLIENT has paid..

To the maximum extent permitted by applicable law, in no event shall ElieDev S.U.R.L. or its suppliers be liable for any special, incidental, indirect, or consequential damages of any kind (including, but not limited to, damages for loss of profits, loss of data or other information, due to business interruption, personal injury, loss of privacy arising from or in any way related to the use or inability to use the service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of these Terms), even if ElieDev S.U.R.L. or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose..

Some locations do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, which means that the above limitations may not apply. In these places, each party's liability will be limited to the maximum extent permitted by law.

Applicable Jurisdiction

The legislation applicable to these terms and conditions will be Cuban, in addition to complying with international regulations regarding the Law for the Defense of Consumers and Users, personal data protection laws, and the guarantee of digital rights, data protection regulations, general contracting conditions, and trade regulation..

Penalties

ElieDev S.U.R.L. and its subsidiaries, nor its directors, to the best of our knowledge, are controlled by any person and/or entity that is currently subject to sanctions administered by the United States of America, the Office of Foreign Assets Control (“OFAC”) of the Department of the Treasury, the United Nations Security Council, the European Union, or any other relevant and duly recognized sanctioning authority..